1. What products do you offer?
We offer premium surf-inspired apparel and accessories, including T-shirts, hoodies, hats, stickers, towels, and limited-edition seasonal drops.
2. Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location and will be shown at checkout.
3. How long does shipping take?
4. Can I track my order?
Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number.
5. What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original packaging. To start a return, contact our support team with your order number.
6. Do you offer exchanges?
Yes. If you need a different size or color, reach out to us and we’ll help you process an exchange.
7. What if my item arrives damaged or incorrect?
We’re sorry! Email us with your order number and a photo of the issue, and we’ll take care of it right away.
8. How do I choose the right size?
Our shirts and hoodies run true-to-size. If you’re between sizes, we typically recommend sizing up for a relaxed surf-style fit.
9. Do you restock sold-out items?
Some items — especially limited collections — may not return. For core products, restocks happen regularly.
10. Can I cancel or change my order?
Orders can be changed or canceled within 24 hours of purchase. After that, we begin fulfillment and cannot guarantee adjustments.
11. Do you offer wholesale or bulk orders?
Yes! Contact us for wholesale pricing or custom merch collaborations.
12. How can I contact customer support?
Email us anytime at support@evanssurfco.com. We typically respond within 24–48 hours.
